Inbox management for event planners & hospitality professionals who can't miss a message

A Trusty Oak EA starts by learning your event calendar, key contacts, and communication priorities — vendors, clients, venues, sponsors, and internal team members each get handled differently. From there, they manage your inbox daily using tools like Gmail or Outlook, applying labels or folders by event, urgency, and sender type so you can open your email and immediately see what needs your attention versus what's already handled. They draft and send routine responses — vendor acknowledgments, client status updates, RFP follow-ups, deposit reminders — using your voice and approved templates, flagging anything that requires your direct judgment or a decision only you can make. For active events, they monitor for time-sensitive messages like day-of logistics changes or catering confirmations and surface those immediately. Your role becomes reviewing a short daily summary and responding to the handful of emails that genuinely need you, rather than triaging hundreds.