Calendar & scheduling support for recreation & outdoors businesses

A Trusty Oak EA working with a recreation or outdoors business typically starts by getting access to your booking platform — whether that's FareHarbor, Peek Pro, Rezdy, or a simpler setup like Calendly or Acuity — and learning your scheduling rules: minimum group sizes, guide-to-participant ratios, blackout dates, and deposit windows. From there, they own the day-to-day: confirming new reservations, sending pre-trip logistics emails, rescheduling cancellations, and keeping your internal team calendar synced with guide assignments. If you run seasonal programming, they'll also help build out your calendar in advance — blocking equipment maintenance windows, setting up recurring events, and flagging conflicts before they become customer service problems. Your role is to set the parameters and approve anything outside the norm; the EA handles the back-and-forth so your guides and operations staff aren't chasing down confirmations.