Your inbox shouldn't run your day

The average professional spends 28% of their workday on email. That's over 11 hours a week triaging, responding, and following up. Trusty Oak's Executive Assistants manage your inbox so you can focus on the work that moves your business forward.

3,000+ tasks completed in this service category across our client base.

What your executive assistant handles

Concrete tasks our team takes on — not vague promises.

Inbox triage and prioritization

Your EA reviews incoming messages, flags urgent items, archives noise, and surfaces what actually needs your attention.

Draft responses and follow-ups

Routine replies handled in your voice, with templates for common scenarios and escalation rules for anything that needs your direct input.

Scheduling coordination via email

Meeting requests, availability confirmations, and calendar holds managed directly from your inbox without the back-and-forth.

Client and vendor communication

Regular touchpoints, status updates, and check-ins sent on your behalf — keeping relationships warm without eating your calendar.

Newsletter and subscription management

Unsubscribe from noise, organize important newsletters into folders, and surface industry updates worth reading.

Slack and messaging overflow

For teams using Slack or Teams alongside email, your EA monitors channels, flags action items, and ensures nothing gets buried in the scroll.

$Trusty Oak fractional talent services$

How the handoff works

During onboarding, you and your Client Success Manager define your inbox rules: what gets forwarded to you immediately, what your EA can handle independently, and what needs a drafted response for your approval. Most clients start with a 'triage and flag' approach for the first week, then expand to independent responses as your EA learns your communication style. You'll get a daily summary of what was handled and what needs your attention.

Tools our team works with

We adapt to your existing stack — no forced migrations.

Slack

Front

Microsoft Outlook

Google Workspace

Superhuman

Gmail

...and many more!

What email & inbox management support costs

Drag the sliders to build a monthly plan that fits your workload.

Executive Assistants

~$35/hour

25 hours $875

Specialists

~$50/hour

5 hours $250

Fractional Executives

~$95/hour

0 hours $0

Your monthly budget

$1,125

Starting at $1,000/month. One-time $300 onboarding fee includes your Strategic Delegation Plan.

Book a Discovery Call

Frequently Asked Questions

How does an EA learn my communication style?

Your EA studies your sent messages during the first week, noting tone, common phrases, and response patterns. Most EAs are drafting accurate responses within 5-7 days. You review and approve drafts until you're confident, then they handle responses independently.

Will people know they're emailing an EA instead of me?

That's up to you. Some clients prefer their EA to sign off as themselves, while others have their EA respond from a shared alias. Either way, the goal is seamless communication that matches your voice.

What if something urgent comes in?

Your triage rules define what counts as urgent and how your EA escalates — text, Slack message, or phone call. Response time for flagged items is typically under 15 minutes during business hours.

Can an EA manage multiple email accounts?

Yes. Many clients have their EA manage both a personal and business inbox, or monitor a shared team inbox alongside their individual one. Your Strategic Delegation Plan defines the scope and access for each account.

Take back your inbox

Book a discovery call and we'll map out how to get your email under control. Most clients reclaim 8-12 hours per week within the first month.